Can run the sample apps sent but failed to get the fingerprint image?
Symptom:
- The apps can run successfully but failed to get the fingerprint image.
- Error Code: 7
- Error Descriptions: Algorithm DLL Loading failed
Problem:
Missing sgfpamx.dll (dependencies library that contains Algorithm functions) library in the system folder
Solution:
Add the sgfpamx.dll library according to the PC.
For e.g:
Copy 32bit of sgfpamx.dll to C:/Windows/SysWOW64 folder
Copy 64bit of sgfpamx.dll to C:/Windows/System32